Accessibility Statement

Our commitment

StreamPri.me is committed to ensuring our website and service are accessible to as many people as possible, regardless of technology or ability. We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

What we have done

• All pages use semantic HTML with appropriate heading structure
• Colour contrast ratios meet WCAG 2.1 AA requirements for normal and large text
• Interactive elements are keyboard navigable and have visible focus states
• Images include descriptive alt text where relevant
• Forms include clearly associated labels
• The site is responsive and works on all screen sizes and devices
• Text can be resized up to 200% without loss of content or functionality

Known limitations

While we strive for full accessibility, some areas of our service may not yet fully meet WCAG 2.1 AA standards. We are working to address these areas and welcome feedback to help us prioritise improvements.

The streaming apps available for Smart TVs, Fire Stick and other devices are provided by third-party software and may have their own accessibility constraints outside our direct control.

How to get help

If you experience any difficulty accessing any part of our website or service, or if you need information in an alternative format, please contact us. We will do our best to help.

You can also adjust your device's accessibility settings to help with your experience:

• Most operating systems include screen reader, zoom, and high-contrast features in their accessibility settings
• Modern browsers allow you to increase text size and override website fonts and colours

Reporting accessibility issues

We actively welcome feedback about accessibility on our website. If you find anything that is difficult to use, please let us know and we will investigate and aim to respond within five working days.